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For Marketing teams

Chat that contributes to revenue, not just headcount cost.

Proactive messages on the right page, at the right time. A/B testable. Attribution back to chat sessions for ROI. Built for the marketers who own revenue, not vanity metrics.

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71%
AI deflection rate
11%
Cart-recovery from chat (Loom & Lyn)
+19%
Cross-sell rate from chat (Nut.com)
<10s
Average AI response time
Why message

What makes it fit.

  • Proactive messages by page, segment, and dwell time. A/B testable.
  • Conversion attribution to chat sessions in GA4, Mixpanel, Segment.
  • AI-grounded replies on landing pages mean PMM teams trust the chat with messaging.
  • Klaviyo, Mailchimp, and Customer.io integrations for cross-channel triggers.
  • Per-page widget customization. Different greetings on /pricing vs /docs.
  • Heatmap of chat-opens by page to surface conversion blockers.
Built for the work

Four things that matter the most.

Feature

A/B testable proactive messages

Run two versions of a proactive message against each other. Conversion to chat-open and downstream conversion both measured. The winner auto-promotes after a confidence threshold.

Feature

Revenue attribution

Fire conversion events to GA4, Mixpanel, Segment with the chat session ID. Attribute revenue back to chat sessions for ROI math your CFO will trust.

Feature

Cross-channel triggers

A chat closed with intent 'wants pricing' fires a Klaviyo email, a HubSpot deal, and a Slack notification. One event, multi-channel orchestration.

Feature

Page-specific widget

Different greeting on /pricing vs /docs vs /enterprise. Different routing rules. Different AI persona. All page-conditional, no code.

What customers say
AI deflection at 71%. Our human agents do the hard ones and the chat is cleaner than our old Drift instance.
Hannah V. · Head of marketing · Reverb Skincare

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