Build the connection
your team needs.
Add Message to your website, work with support conversations and connect the systems behind your business. Start with the guide for your workflow.
Installation, configuration and available visitor context.
REST APIWork with conversationsRead the API conventions, authentication requirements and resource references.
Real-timeFollow the conversationUnderstand Socket.io namespaces, authentication and events.
WebhooksConnect your backendUnderstand event delivery, signature verification and retry behavior.
KnowledgeBuild from business contextLearn how the knowledge base and public help center fit together.
IntegrationsStart with a supported connectionCheck provider setup and the scope of each published connector.
Make the first request
- Understand the workspace and the resources your integration needs.
- Choose the documented authentication method for your use case. Keep server credentials out of browser code.
- Follow the quickstart, then check the response and permissions before expanding the workflow.
Connect iMessage
iMessage API quickstart → Create a key, read incoming messages and send replies from your backend. Includes an OpenAPI specification and a plain-text guide for AI coding assistants.
Connect an AI client
Message.com MCP → Connect a supported AI client with scoped permissions for reading conversations and approved product actions.
Find what you need
Use the search button or Command/Ctrl + K to find a guide by title or topic. The navigation groups reference pages by product area.
For account-specific help or a provider connection you cannot find, contact the Message team with the workflow you want to build.