message.comDevelopers
Developers

Build the connection
your team needs.

Add Message to your website, work with support conversations and connect the systems behind your business. Start with the guide for your workflow.

WidgetBring chat to your website

Installation, configuration and identifying signed-in visitors.

REST APIWork with conversations

Read the API conventions, authentication requirements and resource references.

Real-timeFollow the conversation

Understand Socket.io namespaces, authentication and events.

WebhooksConnect your backend

Understand event delivery, signature verification and retry behavior.

KnowledgeBuild from business context

Learn how the knowledge base and public help center fit together.

IntegrationsStart with a supported connection

Check provider setup and the scope of each published connector.

Make the first request

  1. Understand the workspace and the resources your integration needs.
  2. Choose the documented authentication method for your use case. Keep server credentials out of browser code.
  3. Follow the quickstart, then check the response and permissions before expanding the workflow.

A small connection is a good starting point.

Start with one supported request or event. Verify its workspace scope and failure behavior, then add the next operation. References marked planned describe future surfaces rather than currently available APIs.

Read errors, limits and versioning →

Find what you need

Use the search button or Command/Ctrl + K to find a guide by title or topic. The navigation groups reference pages by product area.

For account-specific help or a provider connection you cannot find, contact the Message team with the workflow you want to build.