Talk to Message

Let’s make support
work for you.

Choosing a plan, moving from another helpdesk or working through a setup? Tell us where you are and what you need to do next.

Email us

[email protected]

Product questions, account help and migration planning. Include your workspace name if you have one.

Call us

1-844-600-8444

Talk through your team's channels and what you want to bring into Message.

Find an answer

Visit the help center

Guides for Inbox, phone calls, knowledge, integrations and your workspace.

Start a conversation

Tell us what
you’re working on.

This form prepares an email in your email app. You can review it before sending.

  • Moving tools? Tell us which helpdesk you use.
  • Need help? Include the page and what happened.
  • Keep passwords, API keys and customer records out of your first message.

Message.com LLC
1946 Private Road 2485
Uvalde, TX 78801, United States

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Plan the move
before you make it.

See what each migration imports, what needs a separate setup and what to check before switching traffic.

Explore migration guides