1 task agent included
Configure a job, choose its product and set the company guidance it follows.
ONE COMPANY.FIVE AGENTS INCLUDED.
Pay per company.
Bring your team.
Company pricing · Team included
One workspace, five human support agents included, and a simple monthly starting price. Your team works together without buying a separate plan for each person. Phone number rental and usage are separate. Cancel anytime. no catch ↘
Chat
$5/ mo
$50/ yr$4.17/mo, two months free
Live chat for your customers, with room for your team.
✓
5 support agents includedOne company. One shared workspace.
- ✓Customizable live chat widget
- ✓WhatsApp · Messenger · Instagram in one inbox
- ✓Shopify + WooCommerce integrations
- ✓Browser access across devices
- ✓Canned responses + saved replies
- ✓Pre-chat forms · typing indicators
- ✓Advanced analytics
Support
$10/ mo
$100/ yr$8.33/mo, two months free
Tickets and email on top of Chat. For teams that need a real helpdesk.
✓
5 support agents included+ everything in Chat
- ✓Ticket system + shared inbox
- ✓Email-to-ticket conversion
- ✓Auto-routing & SLAs
- ✓Macros + automations
- ✓Canned replies for tickets & chat
- ✓Store plugins and business connectors
- ✓Advanced analytics
Most popular
Business
$15/ mo
$150/ yr$12.50/mo, two months free
Chat, tickets and phone support in one workspace, with AI assistance.
✓
5 support agents included+ everything in Support
- ✓Phone number setup
- ✓1,000 outbound minutes/mo included
- ✓Number rental and usage billed separately
- ✓Toll-free numbers available
- ✓Browser calling in the Inbox
- ✓Voicemail · call routing · recording
- ✓Live transcripts + AI call summaries
- ✓Advanced AI agent, trained per company
- ✓Knowledgebase pages · custom subdomain
- ✓Priority support
- ✓Advanced analytics
Enterprise
Let's talk
Let's talk
For teams 50+ and regulated industries. Custom everything.
✓
A plan for your whole team+ everything in Business
- ✓SAML SSO + SCIM provisioning
- ✓Custom AI model fine-tuning
- ✓Volume call & AI minute discounts
- ✓Discuss service and compliance requirements
- ✓Discuss deployment requirements
- ✓Dedicated success manager
- ✓Audit logs + custom retention
Tickets$5/mo · 5 support agents included
Start trial Phones$5/mo · 5 support agents included
Start trial Compare all features →
14-day free trial. Credit card required. Five human support agents included with self-serve plans. AI agents are separate: one included, additional task agents $5/month each. Live chat and phone AI have separate add-on pricing. Annual plans include two months free. Phone number rental and usage are billed separately.
Choose the channels you needOne workspace.
One workspace.
A clear starting price.
Start with a single channel or bring chat, email and calls together. Your five included human support agents share the workspace.
| What you get | Chat | Support | Business |
|---|---|---|---|
| Monthly subscription | $5 | $10 | $15 |
| Annual subscription | $50/year | $100/year | $150/year |
| Human support agents included | 5 | 5 | 5 |
| Live chat | Included | Included | Included |
| Email and tickets | Choose Tickets instead | Included | Included |
| Phone channel | Choose Phones instead | Separate plan | Included |
| Customer context and related requests | Included | Included | Included |
| Saved replies and internal notes | Included | Included | Included |
| Connected channels | With supported connections | With supported connections | With supported connections |
| AI assistance | Optional add-on | Optional add-on | Included |
| Number rental and carrier usage | Separate when enabled | Separate when enabled | Separate when enabled |
Message AIGive it a job.
Give it a job.
Keep the cost simple.
Customer-facing AI answers from approved business knowledge. Task agents handle specific work, like notifying a colleague or following up on a promised callback.
Explore Message AI →$5/month per additional task agent
Add another specialist when you need a different job or scope. These are AI agents, separate from your five included human agents.
Live chat and phone AI are separate
Task-agent pricing does not replace customer-facing AI add-ons or phone usage. Review the applicable add-on in your workspace.
Message TeamA place for everyone
A place for everyone
behind the answer.
Team is a separate product for channels, direct messages and internal collaboration. Paid Team plans are priced per user.
Free
$0Start talking with the whole team.
- Channels, DMs and threads
- File sharing and search
- 90 days of visible history
- 1:1 huddles
Pro
$3 /user/monthMore history and room to collaborate.
- Unlimited message history
- Huddles for up to 50 people
- Video and screen sharing
- 10 GB per member, pooled
- Annual billing: $2.50/user/month
Business
$6 /user/monthFor a more connected organization.
- Everything in Pro
- 20 GB per member, pooled
- Team AI included
- Annual billing: $5/user/month
Before you start
A few useful answers.
How many people can use my plan?
Chat, Tickets, Phones, Support and Business include five human support agents per workspace. If you need a larger support team, contact us for the right plan. AI task agents and Message Team users have separate pricing.
What is the difference between a support agent and an AI agent?
A support agent is a person handling customer requests in your Inbox. A task AI agent is configured to do a specific job. One task AI agent is included; additional task agents cost $5/month each. Live chat and phone AI are separate from task-agent pricing.
Do I need a credit card for the trial?
Yes. A credit card is required at signup. The trial lasts 14 days. Review the plan and any usage-based services before you activate them.
Is everything included in the advertised plan price?
The plan price covers the listed workspace features. Phone number rental, carrier usage, messaging, verification and iMessage services can have separate charges. AI add-ons and additional task agents are separate where applicable. Check the charges for the services you enable.
Can I choose just email support or just phones?
Yes. Tickets and Phones are available as standalone $5/month plans, each with five support agents included. Support combines chat and tickets for $10/month; Business combines chat, tickets and phones for $15/month.
How does annual billing work?
Annual workspace subscriptions cost ten times the monthly price: $50 for Chat, Tickets or Phones, $100 for Support and $150 for Business. Usage-based services are separate from the annual subscription.
Does connecting a service include that service’s subscription?
No. You need any required account and permissions with the provider. Provider subscriptions, messaging fees, approval requirements and quotas still apply.