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Community

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35 active members. 47 active threads. Staff replies within hours, the community within minutes. Founder reads everything pinned.

Categories

Announcements
Product releases, roadmap nudges, and team posts.
5 threads
Product feedback
Tell us what is missing. We read everything.
7 threads
AI & automation
Grounded RAG, escalation rules, and the weird edge cases.
6 threads
Live chat
Widget customization, routing, and conversation hygiene.
5 threads
Phone
Inbound, outbound, IVR, and post-call analytics.
4 threads
Tickets
Shared inbox, SLAs, and email-to-ticket setups.
4 threads
Knowledge base
Auto-generation, multilingual KBs, and grounding tricks.
4 threads
Integrations
Shopify, HubSpot, Stripe, Slack, and the rest.
4 threads
Show and tell
Share what you built. Brag a little.
4 threads
Tips & tutorials
Community-written guides and power-user moves.
4 threads

Recent threads

SG
Announcements📌 Pinned
v1.5 shipped: grounded RAG with citations, plus 12 new integrations
by Stefan Goluwa · May 24, 2026 · 9:14 AM
4
replies
KT
Announcements✓ Solved
Phones Phase 1 is live: AI wait-time concierge
by Kenji T. · May 19, 2026 · 6:32 PM
3
replies
SG
Announcements
SOC 2 Type I report is signed
by Stefan Goluwa · May 12, 2026 · 4:18 PM
1
reply
MP
Announcements
WordPress plugin v1.0.5 (cache-busting)
by Mara Patel · May 22, 2026 · 11:09 AM
1
reply
SG
Announcements
We are hiring a founding designer
by Stefan Goluwa · May 24, 2026 · 9:48 PM
0
replies
CD
Product feedback✓ Solved
Feature request: bulk export conversations to CSV with custom columns
by Carlos D. · May 20, 2026 · 2:14 PM
3
replies
WO
Product feedback✓ Solved
AI replies are sometimes too formal for our brand
by Wendy O. · May 18, 2026 · 4:30 PM
4
replies
ML
Product feedback
Native macOS app, please
by Marcus L. · May 15, 2026 · 10:22 AM
4
replies

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