Install for the supported version
OpenCart 4.1 default store. Install the extension for the default store and confirm the selected store URL before connecting Message.
Integrations OpenCart
OpenCartNative plugin
OpenCart support, with verified order context.
Use the Message OpenCart extension for public store knowledge and verified order-status questions, starting with the supported default-store setup.
Native plugin available for OpenCart 4.1 default store. This is not a blanket certification of every theme, extension or hosting configuration. Validate your own installation before serving customers.
Commerce
Make the connection useful.
- 01OpenCart site
- 02Message plugin
- 03Knowledge & support
Build useful knowledge
Public store knowledge and verified order status. Review the source preview and approve the policies, articles or product information that answer common questions.
Keep private information private
Private order lookup is separate from public knowledge. Use the supported ownership-verification flow; an email address alone is not sufficient. Order status is read-only.
The right context
Be precise about what connects.
Define the data, permissions and destination before putting the workflow in front of customers.
Supported installation
OpenCart 4.1 default store. Test your site’s extensions and theme before rollout.
Data scope
Public store knowledge and verified order status.
Customer privacy
Private order lookup is separate from public knowledge. Use the supported ownership-verification flow; an email address alone is not sufficient. Order status is read-only.
Your setup path
Start with one working flow.
- 01
Install the package
Install the extension for the default store and confirm the selected store URL before connecting Message.
- 02
Connect your workspace
Open the matching native-platform setup in Message. Keep the connection secret on the server and verify the site belongs to the intended workspace.
- 03
Test content and access
Ask about one approved public source, update that source, then disconnect the plugin and verify access stops. Test a wrong email, an unverified customer and a wrong billing postal code for order lookup.
Before you connect
OpenCart integration questions
Which OpenCart version is supported?
OpenCart 4.1 default store. Test your installation and any extensions that change content visibility.
What customer information can AI use?
Private order lookup is separate from public knowledge. Use the supported ownership-verification flow; an email address alone is not sufficient. Order status is read-only.