Make
Visual scenario builder. Same as Zapier with more complex branching available.
About the integration.
Make (formerly Integromat) is a visual automation builder with deeper branching logic than Zapier. Our app on Make exposes every Message event as a trigger and every API action as a module. If your workflow has more than three branches or needs router logic, Make tends to be the better choice.
What you get on day one.
- ✓Visual scenario builder with router, aggregator, and iterator modules.
- ✓30+ triggers covering chat, ticket, call, and AI events.
- ✓10+ actions including create conversation, send message, tag, and assign.
- ✓Cheaper than Zapier at high volumes (operations-based pricing).
- ✓Self-hostable on Make Enterprise for compliance-heavy customers.
- ✓Free Make plan supported for low-volume scenarios.
Under the hood.
Our Make app uses OAuth 2 against your workspace and connects to the same public REST API and webhook subscriber that Zapier uses. Triggers receive events via webhooks; actions are HTTP requests to our API. Make's router, filter, and aggregator modules let you build flows that would be awkward in Zapier (such as fan-out to multiple downstream apps with shared state).
Set up in 6 steps.
- 01Sign in to make.com and search the app library for Message.com.
- 02Click Add and authorize the OAuth connection to your workspace.
- 03Start a new scenario, pick a Message trigger (Conversation Created, AI Resolved, etc.).
- 04Add downstream modules: routers, filters, HTTP requests, your other apps.
- 05Run the scenario in test mode to verify mappings.
- 06Activate the scenario.
Questions people ask before they install.
Make vs Zapier, which should I pick?
Use Zapier for simple linear flows. Use Make if you need router logic, iterators, or run >10k operations per month (Make is cheaper per op at scale).
Does it support Make's on-premise option?
Yes. Make Enterprise self-hosted works with our public API. Just point the connection at your workspace URL.
Can I use webhooks instead of polling?
Yes. All our triggers are webhook-based, no polling needed. That keeps your operations count low.
What about error handling?
Make's error handlers (rollback, commit, break) all work with our modules. Retries are also supported on transient failures.
Other Automation apps.
Try the Make integration free.
14 days free, no credit card needed. Install the integration in under 5 minutes.
Start free trial →