Investigate missing email
The proposed view would help staff check a confirmed subscriber’s relevant subscription state.
Plan a MailerLite connector for selected subscriber context, helping support understand email issues while preserving consent.
Planned connector. Native setup is not available yet. The workflows below describe the intended scope; release depends on provider access and testing.
The proposed view would help staff check a confirmed subscriber’s relevant subscription state.
Selected group context can help diagnose which communication the customer expected to receive.
Reading subscriber context must never silently subscribe a customer or override an unsubscribe.
Define the data, permissions and destination before putting the workflow in front of customers.
Decide which subscriber fields help resolve support requests and exclude unrelated marketing data.
Decide which fields may be read, which people may use them and whether any separate write action is needed. Native setup is not available yet.
Use an unsubscribed test contact and verify a support lookup leaves that choice unchanged.
The native connector is planned. The workflows on this page describe the proposed design; there is no native installation to activate yet.
Use an unsubscribed test contact and verify a support lookup leaves that choice unchanged.