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Integrations Joomla
JoomlaNative plugin

Joomla content, connected to Message AI.

Install the Message Joomla plugin to bring approved public website content into your customer-support knowledge workflow.

Set up JoomlaBrowse all connections

Native plugin available for Joomla 5 and 6. This is not a blanket certification of every theme, extension or hosting configuration. Validate your own installation before serving customers.

Knowledge

Make the connection useful.

  1. 01Joomla site
  2. 02Message plugin
  3. 03Knowledge & support
01

Install for the supported version

Joomla 5 and 6. Install the plugin package in Joomla, configure the connection and confirm the public-content endpoint is reachable.

02

Build useful knowledge

Public Joomla content. Review the source preview and approve the policies, articles or product information that answer common questions.

03

Keep private information private

Published does not automatically mean appropriate for AI. Exclude restricted and staff-only material and review selected content before customer use.

The right context

Be precise about what connects.

Define the data, permissions and destination before putting the workflow in front of customers.

Supported installation

Joomla 5 and 6. Test your site’s extensions and theme before rollout.

Data scope

Public Joomla content.

Customer privacy

Published does not automatically mean appropriate for AI. Exclude restricted and staff-only material and review selected content before customer use.

Message knowledge is the home for approved customer answers. Configure the site connection separately.
Your setup path

Start with one working flow.

  1. 01

    Install the package

    Install the plugin package in Joomla, configure the connection and confirm the public-content endpoint is reachable.

  2. 02

    Connect your workspace

    Open the matching native-platform setup in Message. Keep the connection secret on the server and verify the site belongs to the intended workspace.

  3. 03

    Test content and access

    Ask about one approved public source, update that source, then disconnect the plugin and verify access stops. Also test a restricted page that must never appear in public answers.

Message developer documentation
Before you connect

Joomla integration questions

Which Joomla version is supported?

Joomla 5 and 6. Test your installation and any extensions that change content visibility.

What customer information can AI use?

Published does not automatically mean appropriate for AI. Exclude restricted and staff-only material and review selected content before customer use.

Keep exploring

More ways to connect.

WordPressWebsites & commerceDrupalWebsites & commerceAll connectionsFind a supported setup