Integrations Drupal
DrupalNative plugin

Drupal knowledge. Chosen, not copied wholesale.

Connect published Drupal content to Message knowledge through the native module or a configured public JSON:API source.

Native plugin available for Drupal 10 and 11 module. This is not a blanket certification of every theme, extension or hosting configuration. Validate your own installation before serving customers.

Knowledge

Make the connection useful.

  1. 01Drupal site
  2. 02Message plugin
  3. 03Knowledge & support
01

Install for the supported version

Drupal 10 and 11 module. Choose the native module or the anonymous JSON:API published-content path. Match the source configuration to the method you use.

02

Build useful knowledge

Published public node content. Review the source preview and approve the policies, articles or product information that answer common questions.

03

Keep private information private

Published does not automatically mean appropriate for AI. Exclude restricted and staff-only material and review selected content before customer use.

The right context

Be precise about what connects.

Define the data, permissions and destination before putting the workflow in front of customers.

Supported installation

Drupal 10 and 11 module. Test your site’s extensions and theme before rollout.

Data scope

Published public node content.

Customer privacy

Published does not automatically mean appropriate for AI. Exclude restricted and staff-only material and review selected content before customer use.

Message knowledge is the home for approved customer answers. Configure the site connection separately.
Your setup path

Start with one working flow.

  1. 01

    Install the package

    Choose the native module or the anonymous JSON:API published-content path. Match the source configuration to the method you use.

  2. 02

    Connect your workspace

    Open the matching native-platform setup in Message. Keep the connection secret on the server and verify the site belongs to the intended workspace.

  3. 03

    Test content and access

    Ask about one approved public source, update that source, then disconnect the plugin and verify access stops. Also test a restricted page that must never appear in public answers.

Before you connect

Drupal integration questions

Which Drupal version is supported?

Drupal 10 and 11 module. Test your installation and any extensions that change content visibility.

What customer information can AI use?

Published does not automatically mean appropriate for AI. Exclude restricted and staff-only material and review selected content before customer use.