Give visitors a place to ask
Website visitors can open the installed Message widget and start a support conversation without leaving your site.
Integrations Framer
FramerWebsite embed
FramerWebsite embedLive chat on your Framer site.
Add Message live chat to a Framer website using the widget embed, then connect approved public pages to your support knowledge.
Website embed supported. A provider-specific private-data or order connector is not included. Availability of custom script placement depends on your website account and publishing setup.
Website chat
Make the connection useful.
- 01Framer website
- 02Message widget
- 03Message Inbox
Keep your existing website
Place the widget snippet in the site’s custom-code area available to your publishing setup, then publish and test the live site.
Add knowledge deliberately
A widget embed does not read private store records. Use approved public website content for knowledge; a deeper native data connector is not included in this setup.
The right context
Be precise about what connects.
Define the data, permissions and destination before putting the workflow in front of customers.
Current connection
Website widget embed. This is not a native Framer marketplace app.
Customer data
The widget handles the support conversation. No automatic import of private orders, members or payment records is implied.
Publishing requirement
Your website plan and publishing permissions must allow the required custom script.
Your setup path
Start with one working flow.
- 01
Get the widget snippet
Copy the installation snippet for your site from Message live-chat settings. Check its site identifier before using it.
- 02
Publish the installation
Place the widget snippet in the site’s custom-code area available to your publishing setup, then publish and test the live site.
- 03
Test as a visitor
Test navigation between Framer pages and confirm the widget appears once without covering mobile navigation.
Before you connect
Framer integration questions
Is this a native Framer data connector?
This is a website widget embed. It adds live chat but does not import private orders, account records or payments.
How do I check the installation?
Test navigation between Framer pages and confirm the widget appears once without covering mobile navigation.