Give visitors a place to ask
Website visitors can open the installed Message widget and start a support conversation without leaving your site.
Integrations Duda
DudaWebsite embed
Duda website chat, in the right workspace.
Embed Message live chat on a Duda site and route visitors into the correct support workspace, especially when an agency manages several sites.
Website embed supported. A provider-specific private-data or order connector is not included. Availability of custom script placement depends on your website account and publishing setup.
Website chat
Make the connection useful.
- 01Duda website
- 02Message widget
- 03Message Inbox
Keep your existing website
Add the widget using the site’s supported custom-code placement. Use the Message site identifier belonging to that specific client.
Add knowledge deliberately
A widget embed does not read private store records. Use approved public website content for knowledge; a deeper native data connector is not included in this setup.
The right context
Be precise about what connects.
Define the data, permissions and destination before putting the workflow in front of customers.
Current connection
Website widget embed. This is not a native Duda marketplace app.
Customer data
The widget handles the support conversation. No automatic import of private orders, members or payment records is implied.
Publishing requirement
Your website plan and publishing permissions must allow the required custom script.
Your setup path
Start with one working flow.
- 01
Get the widget snippet
Copy the installation snippet for your site from Message live-chat settings. Check its site identifier before using it.
- 02
Publish the installation
Add the widget using the site’s supported custom-code placement. Use the Message site identifier belonging to that specific client.
- 03
Test as a visitor
Install on two test sites and confirm each conversation arrives only in its own workspace.
Before you connect
Duda integration questions
Is this a native Duda data connector?
This is a website widget embed. It adds live chat but does not import private orders, account records or payments.
How do I check the installation?
Install on two test sites and confirm each conversation arrives only in its own workspace.