Keep consent explicit
Collect a separate marketing opt-in in your own signup or preference flow.
Plan your Kit (formerly ConvertKit) integration with Message. Plan a custom Kit workflow around explicit subscriber consent. A support conversation should never silently become a marketing subscription.
Native connector planned. There is no native Kit connector or automatic subscriber sync in Message today.
Collect a separate marketing opt-in in your own signup or preference flow.
Check existing subscriber status before applying a tag or enrolling anyone in a sequence.
Use your own approved customer mapping to connect a support outcome with a relevant follow-up campaign.
Define the data, permissions and destination before putting the workflow in front of customers.
Use a verified customer mapping from your own system. Message automation polling does not return email addresses.
Opt-in source, time and withdrawal state must be handled by your workflow.
Any Kit subscriber or tag changes need separate authorization and implementation.
Identify the Kit account, audience workflow and consent source.
Use the Kit API and your own customer identifier mapping. Store credentials on the server.
Verify opted-in, unsubscribed and unknown contacts. Do not reactivate an unsubscribed contact from a support event.