Workspace name and address
Use https://app.message.com/settings/account/workspace for the workspace name and address. Changing the workspace address can affect links used by other workspace features.
Chat widget
Use https://app.message.com/settings/chats/customization for the widget’s appearance and https://app.message.com/settings/chats/welcome for its welcome content. Save and check the actual widget on your website.
Help center and email
Use https://app.message.com/knowledge/design for the public help center. Email reply names and addresses are managed separately at https://app.message.com/settings/tickets/replies. Do not assume a logo change applies to all outgoing email templates.
Review each surface
Check desktop and mobile readability after changing colors or logos. The available controls differ by surface; there is no single upload-your-own-font setting that automatically brands every Message product.
Keep going
Put the next step into practice, or ask us about your setup.