When a caller hits voicemail, the recording is captured, transcribed on our own infrastructure, and posted to the inbox as a new conversation. The original recording is downloadable.
Configure greetings
Settings > Phone > Voicemail. Upload an MP3 or WAV, or type the script and we generate audio in your brand voice (Business plan).
AI callback drafts
When a voicemail lands, the AI drafts a callback script grounded in your KB and the caller's history. Your agent reviews, edits, and calls back from the inbox with one click.