Choose your platform
Open the integration directory and choose your website platform. WordPress and Shopify have dedicated setup flows. Other builders may use a guided embed or connection; do not assume every provider has the same app-store installation.
Use your workspace configuration
Copy the installation snippet shown in your Message workspace, or follow the relevant connector setup. Add it to the intended website using that platform’s supported code or app controls. Avoid installing both an app and a duplicate snippet.
Test the result
Open a published website page as a visitor. Send a message and verify that it arrives in the correct Message workspace. Reply from Inbox and check that the visitor receives the response.
Troubleshoot before launching
If the widget is missing, check the published page, installation configuration, domain settings and browser content restrictions. Start with the widget installation and platform guide in the developer documentation.
Keep going
Put the next step into practice, or ask us about your setup.