← BillingBilling

Upgrade, downgrade, or cancel

Review a plan change and its effective date before confirming.

Reviewed September 23, 2026

Open billing

Use your workspace billing settings to review the current subscription and available changes. Billing administration requires the appropriate workspace access.

Review the impact

Check the products, price, billing interval and effective date shown before confirming. Consider whether removing a product affects channels your team is using.

Before cancellation

Export the information you need and arrange how incoming requests will be handled. Review the applicable cancellation and retention terms rather than assuming a fixed recovery window.

Need a billing correction?

Contact [email protected] with your workspace name and the relevant invoice reference. Do not send full card details.

Keep going

Put the next step into practice, or ask us about your setup.