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Plans and what is included

Compare Inbox products, included support agents and separately billed services.

Reviewed September 23, 2026

Choose the channels

Choose Chat ($5/mo), Tickets ($5/mo), or Phones ($5/mo) separately. Support ($10/mo) combines chat and tickets; Business ($15/mo) includes all three and AI. Enterprise is custom. Every core Inbox plan includes five support agents.

Task AI agents

One task AI agent is included. Additional task agents are $5 per month each. These are distinct from customer-facing chat and phone AI options; review the selected products and total at checkout.

Usage and separate subscriptions

Phone number rental, calling usage, messaging and third-party provider charges are separate where applicable. Message Team has its own plans. A workspace subscription is not a promise of unlimited carrier usage.

Larger or regulated deployments

Contact the team to confirm staffing, access and contractual requirements. Do not assume an Enterprise discussion includes a particular certification, data region or compliance agreement without written confirmation.

Keep going

Put the next step into practice, or ask us about your setup.