Calendly
Drop a Calendly card into a live chat. Bookings sync to your CRM automatically.
About the integration.
Drop a Calendly card into a chat. The customer picks a time, the meeting books, the calendar event syncs both ways. No more handoff to email to schedule. Plus the AI can offer Calendly as the next step on any conversation tagged as a sales lead.
What you get on day one.
- ✓Embed a Calendly picker inside the chat widget.
- ✓Bookings sync to your team's calendars and to your CRM.
- ✓AI suggests Calendly when a conversation looks like a sales opportunity.
- ✓Routing rules supported (route by industry, plan, lead score).
- ✓Round-robin and team scheduling supported.
- ✓Reschedules and cancellations posted back to the conversation thread.
Under the hood.
We use Calendly's official OAuth integration to read your event types and your team's availability. Inside the chat widget, the customer picks a slot from your live Calendly availability. The booking happens via Calendly's API. The confirmation, with calendar invite, is sent through Calendly's email infrastructure. The conversation thread gets a system message with the booked time and meeting link.
Set up in 6 steps.
- 01Open Integrations > Calendly in your message.com workspace.
- 02Click Connect Calendly and authorize.
- 03Pick which event types are bookable from chat.
- 04Configure routing: which agents or teams get which booking links.
- 05Optional: configure the AI to suggest Calendly on sales-tagged conversations.
- 06Save. The Calendly card is now available as an inline chat action.
Questions people ask before they install.
Do customers need a Calendly account?
No. They book as guests with email-only.
Does it work with team scheduling?
Yes. Round-robin, collective, and pooled scheduling all supported.
Will my Calendly free plan work?
Yes. Free Calendly supports one event type, which is plenty for many teams. Paid plans unlock multiple event types and routing.
What about other schedulers (Cal.com, SavvyCal)?
Cal.com integration is shipped. SavvyCal is on the integration roadmap.
Other Calendar apps.
Try the Calendly integration free.
14 days free, no credit card needed. Install the integration in under 5 minutes.
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