Open team settings
Use your workspace team settings to invite a teammate by email. Check the workspace, role and department assignments before sending the invitation.
Review permission scope
Message uses admin, supervisor and agent roles. Inbox visibility can also be scoped by departments and permissions. Do not assume a role name alone tells you which conversations a teammate can access.
Test the invitation
Have the teammate accept the invite and confirm they can access the intended channels. Check a conversation they should see and one outside their assigned scope.
Identity-provider requirements
If your organization needs SSO or automated provisioning, confirm the supported setup with Message before planning the rollout.
Keep going
Put the next step into practice, or ask us about your setup.