Product questions. Verified order answers.
Help shoppers understand the catalog and check an order through a separate identity-verified lookup.
Useful context. Right beside the work.
What connects
Public product descriptions and approved policies; verified order status.
Make WooCommerce part of the workflow.
Use the Message.com WordPress plugin with WooCommerce. Enable knowledge and order access separately.
- 01
Connect the right account
Use the Message.com WordPress plugin with WooCommerce. Enable knowledge and order access separately.
- 02
Choose what connects
Public product descriptions and approved policies; verified order status.
- 03
Verify the complete workflow
Test an order with the correct order number, email and billing postal code; reject a mismatched postal code.
Account permissions and provider requirements apply. Configure only the sources or destinations you intend to use.
Check the result, end to end.
Test an order with the correct order number, email and billing postal code; reject a mismatched postal code.