Start now
Integrations WhatsApp
WhatsAppMeta business messaging

Your WhatsApp customers. Your shared queue.

Handle eligible WhatsApp Business conversations alongside website chats, with source labels and a clear owner.

Set up WhatsAppSee the workflow ↓
Inside your workspace

Useful context. Right beside the work.

What connects

Connected WhatsApp Business messages, subject to provider reply windows.

Your Message workspace. Configure the provider connection separately.
From setup to first result

Make WhatsApp part of the workflow.

Connect the business account and phone number through Meta setup; confirm permissions and webhook delivery.

  1. 01

    Connect the right account

    Connect the business account and phone number through Meta setup; confirm permissions and webhook delivery.

  2. 02

    Choose what connects

    Connected WhatsApp Business messages, subject to provider reply windows.

  3. 03

    Verify the complete workflow

    Test inbound and reply delivery inside the allowed window. Review templates and provider requirements for messages outside it.

Meta business verification, app permissions and account eligibility affect availability. Reply windows and provider messaging policies apply.

Before your team relies on it

Check the result, end to end.

Test inbound and reply delivery inside the allowed window. Review templates and provider requirements for messages outside it.

Open connection settings Find setup help ↗