Integrations Telegram
TelegramMessaging connector

Support where the Telegram conversation starts.

Use supported private-bot or business conversations as another entry point into the shared Inbox.

Inside your workspace

Useful context. Right beside the work.

What connects

Supported Telegram private-bot and business messages.

Your Message workspace. Configure the provider connection separately.
From setup to first result

Make Telegram part of the workflow.

Open Telegram settings and connect the bot or supported business account.

  1. 01

    Connect the right account

    Open Telegram settings and connect the bot or supported business account.

  2. 02

    Choose what connects

    Supported Telegram private-bot and business messages.

  3. 03

    Verify the complete workflow

    Send a private test message and verify the agent reply in the same Telegram conversation.

Account permissions and provider requirements apply. Configure only the sources or destinations you intend to use.

Before your team relies on it

Check the result, end to end.

Send a private test message and verify the agent reply in the same Telegram conversation.