Squarespace
Embed in seconds. Zero theme edits, no code injection, no developer.
About the integration.
Squarespace is the most popular site builder for design-conscious small businesses. Our integration installs in roughly two minutes using a single code-injection snippet, with no theme edits and no developer required. Works on every Squarespace 7.1 template and on Squarespace Commerce stores, including member areas.
What you get on day one.
- ✓Single-snippet install via Squarespace's Code Injection setting.
- ✓Works on every 7.1 template (Bedford, Brine, Tudor, all of them).
- ✓Squarespace Commerce orders, products, and customers surfaced to the AI (Commerce plans).
- ✓Member Areas identify logged-in members so the inbox knows who is chatting.
- ✓Loads async with no impact on Squarespace's PageSpeed scores.
- ✓Works on custom domains and Squarespace-hosted subdomains alike.
Under the hood.
Squarespace exposes a Code Injection field for the site header and footer. We give you a one-line script tag that loads the message.com widget from our CDN. The widget detects Squarespace's commerce.squarespace.com session if present, identifies the visitor as a logged-in member or customer, and opens a Socket.io connection to your workspace. Commerce data is pulled via Squarespace's Commerce API for stores on the Business plan or higher.
Set up in 5 steps.
- 01Sign in to Squarespace and open the site you want to install on.
- 02Go to Settings, Advanced, Code Injection.
- 03Paste the message.com script tag (shown in your workspace setup wizard) into the Footer field.
- 04Click Save. The widget appears on every page of your site immediately.
- 05Optional: for Squarespace Commerce, open Integrations, Squarespace in your workspace and paste your Commerce API key to enable order lookup.
Questions people ask before they install.
Do I need the Business plan or higher?
The widget itself works on every Squarespace plan, including Personal. Code Injection requires Business plan or higher. For order lookup, Commerce requires the Basic Commerce plan or higher.
Will it work with Squarespace Member Areas?
Yes. The widget reads the Squarespace member session cookie and identifies logged-in members in the inbox.
Does it slow down my site?
No. The widget is roughly 18 KB gzipped, loaded async, and never blocks rendering. Lighthouse scores are unaffected.
What about Squarespace 7.0 templates?
Supported, but we strongly recommend 7.1. Squarespace itself has been pushing 7.0 sites to migrate for years.
Other Ecommerce apps.
Try the Squarespace integration free.
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