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Integrations Shopify
ShopifyPlugin / store app

Give support the store context.

Connect store knowledge to AI and handle supported order questions with verification, while your team keeps the conversation in Inbox.

Set up ShopifySee the workflow ↓
Inside your workspace

Useful context. Right beside the work.

What connects

Approved public catalog and store knowledge; separately verified order lookup.

Your Message workspace. Configure the provider connection separately.
From setup to first result

Make Shopify part of the workflow.

Install the Message.com store app, connect the workspace, review knowledge sources and enable the theme embed.

  1. 01

    Connect the right account

    Install the Message.com store app, connect the workspace, review knowledge sources and enable the theme embed.

  2. 02

    Choose what connects

    Approved public catalog and store knowledge; separately verified order lookup.

  3. 03

    Verify the complete workflow

    Ask about a synced product. Verify an order with matching details and check that a wrong identity cannot retrieve it.

Account permissions and provider requirements apply. Configure only the sources or destinations you intend to use.

Before your team relies on it

Check the result, end to end.

Ask about a synced product. Verify an order with matching details and check that a wrong identity cannot retrieve it.

Open connection settings Find setup help ↗