Integrations Outlook
OutlookMailbox connector
OutlookMailbox connectorThe mailbox your team can work together.
Bring Outlook email into Inbox and answer through the connected mailbox beside other customer requests.
Inside your workspace
Useful context. Right beside the work.
What connects
Incoming email and text replies; attachments remain in Outlook.
From setup to first result
Make Outlook part of the workflow.
Authorize the Microsoft mailbox from Mailbox integrations using the intended account.
- 01
Connect the right account
Authorize the Microsoft mailbox from Mailbox integrations using the intended account.
- 02
Choose what connects
Incoming email and text replies; attachments remain in Outlook.
- 03
Verify the complete workflow
Send a test email, assign it to an agent and verify the reply in the original email thread.
Account permissions and provider requirements apply. Configure only the sources or destinations you intend to use.
Before your team relies on it
Check the result, end to end.
Send a test email, assign it to an agent and verify the reply in the original email thread.