Start with approved answers
Select published product guides, policies and FAQs, rather than indexing every internal page.
Integrations Notion
NotionPlanned
NotionPlannedTurn approved pages into useful answers.
Plan your Notion integration with Message. Design a Notion-to-Message knowledge feed that publishes only the pages your team has approved for customers.
Native connector planned. Notion is not a native one-click connection. Your developer must implement and maintain the bridge.
Knowledge
What we’re planning to connect.
- 01Selected Notion pages
- 02Your read-only bridge
- 03Message knowledge
Keep changes traceable
Give each document a stable ID and source URL. Your bridge should handle updates and removed pages.
Protect internal material
Exclude staff notes, private databases and customer records before the content reaches the knowledge feed.
The right context
Be precise about what connects.
Define the data, permissions and destination before putting the workflow in front of customers.
Source access
Authorize only the pages the Notion connection needs.
Message feed
A custom HTTPS endpoint returns public items with IDs, titles and plain text.
Approval
Connecting a source does not mean every Notion page should become an AI answer.
Prepare for the connection
Define your first workflow.
- 01
Select the pages
Choose customer-safe material and authorize the Notion connection for those pages.
- 02
Build the read-only bridge
Transform Notion content into the Message custom knowledge feed. Implement pagination and deletion handling.
- 03
Review and test
Configure the custom connection in Message, review the source material, and test an answer against a page. Remove a source and verify it stops being used.