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Integrations BigCommerce
BigCommercePlatform connection

Keep shopping and support together.

Connect the storefront chat and supported store sources, then check your chosen catalog scope before syncing.

Set up BigCommerceSee the workflow ↓
Inside your workspace

Useful context. Right beside the work.

What connects

Website chat and approved store knowledge, according to configured platform access.

Your Message workspace. Configure the provider connection separately.
From setup to first result

Make BigCommerce part of the workflow.

Open the BigCommerce guided setup and connect the required store credentials and storefront embed.

  1. 01

    Connect the right account

    Open the BigCommerce guided setup and connect the required store credentials and storefront embed.

  2. 02

    Choose what connects

    Website chat and approved store knowledge, according to configured platform access.

  3. 03

    Verify the complete workflow

    Sync a public product and verify that restricted or unapproved content is not available to AI.

Account permissions and provider requirements apply. Configure only the sources or destinations you intend to use.

Before your team relies on it

Check the result, end to end.

Sync a public product and verify that restricted or unapproved content is not available to AI.

Open connection settings Find setup help ↗