Available on App Store
iPhone & iPad
iOS 16.4 or later
Universal app
Available on Google Play
Android
Android 11 or later
Phone and tablet
Available on Direct
PWA
Works on every modern phone browser
Add to Home Screen, no store needed
Where to get it. Sign in to your workspace at app.message.com from your phone and tap the install prompt, or follow the App Store / Google Play link inside Settings > Apps. The PWA installs in one tap from Safari or Chrome.
What it does on a phone.
- ✓Push notifications you can act on. Reply, assign, resolve, all without opening the app.
- ✓Offline mode. Type a reply on the subway, it sends when you reconnect.
- ✓Mobile call forwarding. Inbound chats and calls route to your phone with caller ID showing customer context.
- ✓Quiet hours per device. No 2am notifications unless the conversation is tagged urgent.
- ✓Touch-optimized inbox. Swipe left to archive, swipe right to assign. Fast.
- ✓Same shortcuts as web where possible. The keyboard shortcuts you learned on desktop work on tablet keyboards.
Sign up first, then install.
Create your workspace, then grab the iOS or Android app from inside the workspace. PWA installs straight from the browser.