Inbox for support
The dedicated Inbox client uses the same customer workspace for chat, tickets and configured calls. Your account permissions determine the work you can access.
Dedicated Inbox and Team clients are being prepared for Mac and Windows. Keep customer support and internal collaboration in focused workspaces with the same conversation history.
Public signed desktop installers are not linked here yet. Use the browser workspace while desktop distribution is finalized.The dedicated Inbox client uses the same customer workspace for chat, tickets and configured calls. Your account permissions determine the work you can access.
The Team client centers internal channels and direct messages. It connects to the same company workspace instead of creating a separate history.
Install only through the verified release path for your operating system. Check the current version and test device permissions, alerts and calls before a team rollout.