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Best way to feed product catalog to the AI

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HV
May 19, 2026 · 11:04 AM
We have 80 products with detailed specs. Right now they live on our Shopify store. Should I copy them into the KB or trust the Shopify integration to surface them?
SG
May 19, 12:30 PM
✓ Accepted
Trust the Shopify integration first. It pulls every product on demand. If the AI starts hallucinating specs, add the most-asked-about products to the KB as backup. Belt and suspenders.
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