DC
May 19, 2026 · 1:18 PM
Two Shopify stores in one Message workspace. How do I route /support chats from store A to one team, store B to another?
MP
Mara PatelCustomer Engineer
May 19, 1:42 PM
Routing rules support 'store' as a condition once you have multiple Shopify integrations installed. Match on store domain, assign to the right department.
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