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Auto-translated KB quality

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LS
May 21, 2026 · 4:30 PM
Auto-translated our 40-article KB into 8 languages. Quality is mostly good but some technical terms get mangled. How are others handling this?
DR
Diana R.Community
May 21, 5:18 PM
✓ Accepted
Two tactics. (1) Add a Glossary entry (Settings > KB > Glossary) for technical terms you want preserved as-is. (2) Have a native speaker review the auto-translation for the 10 most-grounded articles. We track which articles the AI cites most, you can find them in Reports > AI > Top sources.
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