International data processing.
Confirm processing locations and contractual requirements before transferring customer data to Message.
01Processing locations
The service uses infrastructure and connected providers that may process information in different locations. Ask for the current deployment and sub-processor information relevant to your account. A business address or customer location does not select a hosting region.
02Regional requirements
If your organization requires data to remain within a particular jurisdiction, describe the requirement before deployment. Regional restrictions must be confirmed in writing; this page does not promise self-service regional pinning, EU-only inference or backups confined to a customer-selected region.
03Contractual review
Use the applicable Data Processing Addendum and your organization’s review process to determine which transfer terms are needed. Request the current contractual documents from [email protected]. Availability of a marketing page is not evidence that a particular transfer arrangement has been approved for your organization.
04Connected applications
When you connect mailboxes, commerce platforms or other services, review the provider’s processing terms and grant only the required permissions. Public knowledge publishing and private customer-data access should be reviewed separately.
05Questions to send our team
Include your company name, required jurisdiction, data categories, connected products and any contractual restrictions. Do not include actual customer records in an initial inquiry. Our team can then identify the deployment and documents that need review.