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Shopify abandoned-cart flow that recovered 11% of carts

624 views · 4 replies
JR
May 19, 2026 · 3:42 PM
Sharing our setup. Trigger: cart abandoned 24 minutes (not 1 hour, way better). Message: 'Hey, saw you were checking out the [product]. Want a 10% code to seal it?' Code: dynamic, single-use, expires in 24 hours. Open rate 38%, conversion off the message 11%.
HV
May 19, 4:18 PM
Going to copy this. The 24-minute timing is the new info; we had it set at 60.
MP
May 19, 5:01 PM
Yep, 24-30 min is the sweet spot. Tried 15 min, customers got annoyed. Tried 60 min, too late.
SG
May 20, 8:48 AM
Putting this in the next data study post. Mind if I cite the 11% figure?
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